1. Introduction
This Terms & Conditions and Privacy Policy (“Policy”) applies to all platforms owned and operated by GUNJAN ENTERPRISES, including our Website, Mobile Applications, and Social Media Pages (“Platforms”).
By accessing or using our Platforms, you agree to be bound by this Policy. If you do not agree, please discontinue use immediately.
GUNJAN ENTERPRISES complies with applicable laws for protecting personal and payment information shared for availing our services. Any images, content, data, or files appearing on our Platforms must not be used without prior written consent from authorized personnel of the brand.
Our Platforms may include links to third-party sites. We are not responsible for their content, privacy practices, data usage, or policies. Users are advised to review those policies independently.
2. Privacy Policy
We respect the privacy of every user and are committed to safeguarding the personal information provided or collected when using our Platforms. The information you share enables us to enhance your experience, process transactions, deliver services, and communicate updates or promotions.
By using our Platforms, you consent to the collection, storage, processing, and sharing of your information as described in this Policy.
3. Information We Collect
We may collect the following:
Personal Information
Name, contact details, email, address, age, location, bank/payment details, and any information submitted for account creation or service use.
Publicly Shared Information
Content shared intentionally by users via social media (including hashtags), reviews, and feedback may be displayed publicly and used for promotional or marketing purposes.
Non-Personal / Technical Information
IP address, device identifiers, browser type, interaction data, traffic routing, usage trends, and analytics.
We do not collect health, biometric, or medically sensitive information.
4. How We Use Your Information
Your information may be used to:
- Create and manage your account
- Process orders and payments
- Respond to service requests or complaints
- Contact you for service updates, promotions, surveys, or marketing (with consent)
- Improve Platform functionality and user experience
- Prevent fraud, abuse, or unlawful activities
- Comply with legal and regulatory requirements
We may share information with:
- Service providers, payment gateways, logistics, or marketing partners
- Regulatory, legal, or government authorities when required by law
- Successor entities in the event of merger, acquisition, or transfer of business
5. User Consent
By interacting with our Platforms, you consent to receive communications through SMS, WhatsApp, RCS, calls, notifications, or emails, including marketing and service-related messages.
You may opt-out of marketing communication at any time by contacting us. However, transactional and essential service updates will continue until account closure.
6. Security
We implement industry-standard safeguards to protect your information from unauthorized access, misuse, loss, or alteration. However, no data transmitted over the internet is 100% secure.
Users are responsible for maintaining confidentiality of login credentials. We strongly advise never sharing banking or OTP information with any individual claiming association with us.
7. Cookies and Tracking
We may use cookies and similar technologies to enhance user experience, personalize content, analyze traffic and improve services. You may disable cookies in your browser settings; however, certain features may not function optimally.
8. Data Retention & Deletion
We retain user information for operational, legal, and legitimate business purposes. You may request account deletion by contacting us; essential records may be retained for compliance, fraud-prevention, and audit requirements.
Revoking consent may limit or restrict continued service access.
9. Children’s Policy
Our Platforms are not intended for individuals under the age of 18. We do not knowingly collect information from minors without consent or supervision.
10. Third Party Sharing
We are not responsible for:
- Information voluntarily shared by users on social networks or third-party platforms
- Misuse of data by third-party websites linked or accessed externally
- User-to-user interactions conducted outside our controlled environment
11. Updates to This Policy
We reserve the right to update, modify, or amend this Policy at any time without prior notice. Continued use of the Platforms constitutes acceptance of the revised Policy.
12. Contact Information
For concerns or requests regarding privacy or account data:
GUNJAN ENTERPRISES
NEW HOUSE NO-125 OLD PLOT NO 83, KH NO-189 F/F,
Kakrola Main Road, Saadh Mohalla, Kakrola Village,
South West Delhi, DELHI, 110078, India
Instagram: @satisfiedmorning
WhatsApp: +91 8010052652
13. Disclaimer
While we strive to secure your information using commercially acceptable measures, we cannot guarantee absolute security due to factors beyond our control such as internet vulnerabilities and unauthorized access attempts. Use of our services implies your voluntary assumption of these risks.
Financial transactions are processed through secure third-party payment gateways; we do not store complete credit card, debit card, or banking PIN/password details.
