FAQs – Gunjan Shop
All shipping is free on basket value of Rs. 300 and more. We do not accept Cash on Delivery (COD) orders.
No, COD is not available.
1. Visit the Return / Exchange Request section on the website/reach on WhatsApp.
2. Submit the required details.
3. Select the item(s) you wish to return/exchange.
Note: Requests must be raised within 7 days of delivery. Reverse pickup will be done in 2–3 working days. Products must be unused, unwashed, undamaged, with original packaging and tags.
Yes, a reverse shipment fee of INR 100 is levied at the time of refund.
Estimated Delivery: 1-3 days (Delhi), 2-6 days (Other States). Some pin codes may take longer.
For delays, contact:
Instagram: @satisfiedmorning
WhatsApp: +91 8010052652
You will receive a confirmation email/SMS/WhatsApp message. Please check spam folder in your email.
If delayed beyond 7–10 working days, contact Instagram or WhatsApp. We will assist promptly.
All shipping is free on basket value of Rs. 300 and more.
Currently, we only ship within India.
Cancel within 1 hours of placing via WhatsApp or the cancel order button in your confirmation message.
Visit the returns section or contact on WhatsApp. Pack product in original packaging with tags and hand it to our courier. Refund/exchange processed after QC. Handling fee: INR 100.
⚠️ Sale orders or free products are not eligible for returns/exchanges.
Notify within 24 hours of delivery with a photograph. Contact:
Instagram: @satisfiedmorning
WhatsApp: +91 8010052652
Raise a return request via website/app. Wrong items will be replaced or refunded after verification.
Return requests must be made within 7 days of delivery.
Reverse pickup: 2–3 days.
Warehouse QC: 7–10 days.
Refund/exchange initiated: within 72 hours.
Delivery of replacement: 7–10 working days.
Innerwear, socks, sunglasses, accessories, perfumes, face masks, and free products from promotions.
Refund starts after QC. Total time: 7–10 days to warehouse + 72 hours for processing. Refund depends on the original payment method.
Check the SIZE CHART on the product page for measurements and fit information.
Payments are usually refunded in 2–3 business days. If not, send transaction details via:
Instagram: @satisfiedmorning
WhatsApp: +91 8010052652
